In today’s world, work is becoming bigger and the world is getting smaller figuratively. The global job market is widely interconnected now due to which english has become a necessity for candidates to get a level playing field to exchange ideas and data. Especially in the service sector it has become paramount to have a fluency in english communication skills. It is taught to us in classrooms that communication is a two way process.
The better your communication skills, the better your ideas and plans are understood by another person hence avoiding any kind of time and effort lost due to miscommunication.
Hence, it is absolutely imperative that there is complete understanding between two communicators. Based on the type of industry you are working on or the nature of your profession; especially if your work involves interacting with your teams and clients on a regular basis having effective communication skills have become an absolute necessity. Viable and effective English communication skills are presently a basic professional prerequisite and are viewed as essential to change over your performance into success. To be a decent communicator, you should be a good speaker and an active listener as well. A candidate with great communication skills is probably going to be learned and has a keenness for deciphering basic business situations and business stakeholders so as to make the best communication strategy and message.
CEFR Test or Common European Framework of Reference for Languages is a widely popular standard for depicting language capacity worldwide. The CEFR Test has a total of six levels where the language proficiency of a candidate is evaluated.
Assess a candidate on English Grammar and Vocabulary. Test for colloquial usage of English to ensure that the candidate can fit into a professional English speaking workforce. Assess English Grammar and Vocabulary in depth if the role requires it.
Provide a topic that does not require domain knowledge ("Write a letter explaining Facebook to your GrandMother who has never used a computer before") and ask the candidate to write 3-4 paragraphs on that topic. This is one of the best ways to assess candidates for Content Writing roles.
Provide a topic that does not require domain knowledge ("Explain the plot of your favorite movie or book") and ask the candidate to speak using a microphone for 2 minutes on that topic. This is one of the best ways to assess candidates for BPO/ Service Desk/ Customer Care roles.
This test is designed to help you assess a candidate’s reading abilities and comprehend written information with one test. Questions can have long passages of text to assess a candidate for reading comprehension.
Test your applicants’ active listening skills in english language to find out who is a better listener than others. Questions can have video/ audio clips embedded within the question body to assess the candidate on English listening comprehension.
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You can assign evaluation parameters for each question. For instance, a communication assessment question would have parameters as Mother Tongue Influence, Rate of Speech, Clarity. On the other hand, a presentation type question would have evaluation parameters.
Various cheating prevention techniques such as WebCam Monitoring, Window Proctoring, Copy Detection, Random Pooling, etc. are there to ensure that all online assessments are conducted fairly without any wrongdoing.
Multiple Judges can be assigned to evaluate a candidate’s audio submission. When assigned, each judge receives an email with the link needed to open the submission for evaluation.
Scores from each judge for each evaluation parameter will be automatically combined to arrive at a weighted aggregate score for each candidate’s interview performance.
